YOUR GOODIES ARE ON THEIR WAY TO LIVE WITH YOU NOW, THANK YOU FOR CHOSING SOMETHING I MADE TO JOIN YOU IN YOUR EVERYDAY MOMENTS
LET’S MAKE SURE THESE THINGS GET WHERE THEY NEED TO GO
I ship in-stock items via USPS within 3-5 business days to the address listed upon check out. Preorder items or custom-made pieces will have a specific time frame and you will be notified of its shipping date as the commission is finished.
Please take a moment to make sure the address you have listed is the address you are wanting your package to be sent. You will receive and email when your package is shipped. Her Name Is Mud is released from the responsibility of lost or stolen packages once the order is taken to a USPS facility. You can keep an eye on your items via the tracking number sent in your shipping confirmation email.
Her Name Is Mud will not be liable for additional fees incurred when a package is returned due to customer absence, error, or refusal (although I will always love you and we can try again).
If your order is time-sensitive please send your request in an email and I will try to do my very best to prioritize your order in the shipping cue. I’m so grateful you would think of one of my handmade items as a gift or to be a part of a special day
Her Name Is Mud ships internationally via USPS and all items are insured for the full value. Packages take anywhere from 1-5 weeks to arrive and it is possible your package will be subject to taxes and import duties for which the customer will be responsible. If you refuse a package containing goods from Her Name is Mud you will still be responsible for all shipping expenses and fees and this amount will be subtracted from your merchandise credit.
+ During the holidays please allow extra time for your packages to be processed and to make their way to you.